Acceptable Use and Customer Responsibilities

1. You may not

Use the service for anything unlawful, including recording people's data without a lawful basis.

Send unsolicited bulk messages, or upload malware or files you do not have the right to use.

Try to access another customer's workspace or data, probe or bypass security controls, or overload the service.

Share accounts. Each person needs their own login.

2. Your responsibilities

Enter correct contact details for your employees, and invite only people who should have access.

Give each person only the role and permissions they need, and deactivate people who leave.

Have a lawful basis for the leads, customer and employee information you record, and handle requests from those people.

Keep your account secure and tell us promptly if you suspect misuse.

3. Our responsibilities

Operate the platform, its email delivery and its security controls, monitor them, and fix problems on our side.

Not access your business data except as described in the Privacy Policy.

4. Enforcement

We may suspend accounts that breach this policy or put other customers at risk, and will tell the owner why unless the law prevents it.